I can't install TIA Portal 15.1

SIMATIC S7-200/300/400, Step7, PCS7, CFC, SFC, PDM, PLCSIM,
SCL, Graph, SPS-VISU S5/S7, IBHsoftec, LOGO ...
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momo1501
Posts: 1
Joined: Sun Jan 26, 2020 8:27 pm

I can't install TIA Portal 15.1

Post by momo1501 » Sun Jan 26, 2020 10:57 pm

Dears,

I am trying to install the TIA Portal 15.1 software but I can't succeed. I got the following error

"Some installed Softwares need licenses. Please stard the automation license manager to install licenses and for an overview about licenses on this computer"
I installed before the TIA Portal 15.0 and used the EKB software for licenses before I uninstall it. No I am unable to install the 15.1 version and can't catch the error for that. Hereafter the set-up report

Please help me. Thank you very much
Log file
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Code: Select all

2020.01.26 23:45:47 - Year.Month.Day - Log start

BUNDLE: SIMATIC TIA Portal STEP 7 Professional V15.1 - WinCC Professional V15.1
SEBU Version: Professional:TIA.rgs.RTM_15010000:V15.01.00.00_28.01.00.01

OS: Microsoft Windows 10 Professionnel Professional, 64-bit, build 18362
COMMANDLINE: C:\Program Files (x86)\Common Files\Siemens\Automation\Siemens Installer Assistant\406\SIA2.exe /starter /bundlepath=C:\TEMP\InstData
INSTALLDIR: C:\Program Files\Siemens\Automation
SETUPLANGUAGE: 1033
PRODUCTLANGUAGES: 1033;1036

CHANGES: (+)DotNet_Updater;(+)VC_2005_REDIST_x86;(+)VC_2005_REDIST_X64;(+)SQLNCLI;(+)INSTSQL2014EXP;(+)CONFSQL2014EXP;(+)INSTSQL2014EXP_SCADA;(+)SYMLINK;(+)SYMLINKADD;(+)OPCCORECOMP;(+)OPCCORECOMP64;(+)OPCNETAPI;(+)OPCNETAPI45;(+)NCMGPRS64;(+)NCMFWL64;(+)WinCC ACE;(+)WinCC Common Archiving;(+)OPC;(+)Runtime Interfaces;(+)HMIProvider;(o)SECON;(+)S7DOS64;(+)S7DOS;(+)S7EDB;(+)Automation Software Updater;(+)TIA_Portal;(+)MU_Client;(+)HWCN-HWCOL;(+)SUPBASEH02;(+)SUPBASEH03;(+)SUPBASEH04;(+)SUPBASETO01;(+)SUPBASETO02;(+)SUPBASEWCF01;(+)TIAP_SIMATIC;(+)TIAP_SIMATIC32;(+)STEP7;(+)WinCC Runtime Advanced Simulator;(+)PTSymLib;(+)PTTouchInput;(+)HM_AllEditions;(+)HM_NoBasic;(+)STOBS;(+)UMC64;(+)STOP_ALMSERVICE;(+)AlmPanelPlugin64;(+)Prosave;(+)TIA_ES;(+)TIA_ES32;(+)WinCC_Tr_Mandatory;(+)WinCC_TrC_All;(+)WinCC_TrC_CAP;(+)SCADA-RT;(+)RT_Pro_Sim;(+)CoRtHmiRTmDriver64;(+)HMIRTMV11;(+)RT_Adv_Sim;(+)TIACOMPCHECK;(+)TIA_Opns;(+)OPCUA_Client;(+)AWB_TIAUMAC;(+)MUSERVER

There are NO severe messages before the installation


23:45:47 | BEGIN. Execution started.
23:45:54 | OK                        RunningProcesses           ()                          Complete
23:45:54 | OK                        InventoryBefore            (A)                         Complete
23:45:54 | OK                        Citamis                    (Before)                    Complete
23:46:19 | OK                        SecurityControlFeature     (ReturnFeatures)            Complete
23:46:19 | OK                        StartApplBefore            (TIAP15_1::[INSTALLDIR]BIN\SIEMENS.AUTOMATION.OBJECTFRAME.FILESTORAGE.SERVER.EXE)Complete
23:46:19 | OK                        StartApplBefore            (TIAP15_1::[INSTALLDIR]X64\BIN\SIEMENS.AUTOMATION.OBJECTFRAME.FILESTORAGE.SERVER.EXE)Complete
23:46:19 | OK                        ClassicCompPrepare         ()                          Complete
23:46:19 | OK                        ProductRegistration        (Before)                    Complete
23:46:19 | OK                        ClassicCompAfterUninstall  ()                          Complete
23:46:20 | OK                        SetupUnit                  (DotNet_Updater)            Complete  Foreign   AddLocal  
23:46:20 |ERROR    AdsWorkerForeignExe::GetInstallResult():  - -2147024703: assuming unknown error, because return value is not in OK-list which is only defined. Please check the corresponding log file for more detailed information
23:46:20 | FAIL!                     SetupUnit                  (VC_2005_REDIST_x86)        Failed    Foreign   AddLocal  
23:46:21 |ERROR    AdsWorkerForeignExe::GetInstallResult():  - -2147024703: assuming unknown error, because return value is not in OK-list which is only defined. Please check the corresponding log file for more detailed information
23:46:21 | FAIL!                     SetupUnit                  (VC_2005_REDIST_X64)        Failed    Foreign   AddLocal  
23:46:22 | FAIL!                     Checkpoint                 (RE)                        Complete
23:46:22 |ERROR    ExecutionEngine::StartNextStepAsync():  - Execution has been cancelled. Probably because of some process(es) running on the machine
23:46:22 | SKIP!                     SetupUnit                  (SQLNCLI)                   Skip      Foreign   AddLocal  
23:46:22 | SKIP!                     SetupUnit                  (INSTSQL2014EXP)            Skip      ClassicProductAddLocal  
23:46:22 | SKIP!                     Checkpoint                 (E)                         Skip
23:46:22 | SKIP!                     SetupUnit                  (CONFSQL2014EXP)            Skip      ClassicProductAddLocal  
23:46:22 | SKIP!                     Checkpoint                 (E)                         Skip
23:46:22 | SKIP!                     SetupUnit                  (INSTSQL2014EXP_SCADA)      Skip      ClassicProductAddLocal  
23:46:22 | SKIP!                     Checkpoint                 (E)                         Skip
23:46:22 | SKIP!                     SetupUnit                  (SYMLINK)                   Skip      Foreign   AddLocal  
23:46:22 | SKIP!                     SetupUnit                  (SYMLINKADD)                Skip      Foreign   AddLocal  
23:46:22 | SKIP!                     SetupUnit                  (OPCCORECOMP)               Skip      Foreign   AddLocal  
23:46:22 | SKIP!                     SetupUnit                  (OPCCORECOMP64)             Skip      Foreign   AddLocal  
23:46:22 | SKIP!                     SetupUnit                  (OPCNETAPI)                 Skip      Foreign   AddLocal  
23:46:22 | SKIP!                     SetupUnit                  (OPCNETAPI45)               Skip      Foreign   AddLocal  
23:46:22 | SKIP!                     SetupUnit                  (NCMGPRS64)                 Skip      ClassicComponentAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (NCMFWL64)                  Skip      ClassicComponentAddLocal  
23:46:22 | SKIP!                     SecurityControl            (WinCC ACE)                 Skip
23:46:22 | SKIP!                     SetupUnit                  (WinCC ACE)                 Skip      ClassicComponentAddLocal  
23:46:22 | SKIP!                     SecurityControl            (WinCC ACE)                 Skip
23:46:22 | SKIP!                     SetupUnit                  (WinCC Common Archiving)    Skip      ClassicComponentAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (OPC)                       Skip      ClassicComponentAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (Runtime Interfaces)        Skip      ClassicComponentAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (HMIProvider)               Skip      ClassicComponentAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (SECON)                     Skip      ClassicComponentReinstall 
23:46:22 | SKIP!                     SetupUnit                  (S7DOS64)                   Skip      ClassicComponentAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (S7DOS)                     Skip      ClassicComponentAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (S7EDB)                     Skip      ClassicComponentAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (Automation Software Updater)Skip      ClassicComponentAddLocal  
23:46:22 | SKIP!                     SecurityControl            (TIA_Portal)                Skip
23:46:22 | SKIP!                     SetupUnit                  (TIA_Portal)                Skip      PlusMain  AddLocal  
23:46:22 | SKIP!                     SecurityControl            (TIA_Portal)                Skip
23:46:22 | SKIP!                     SetupUnit                  (MU_Client)                 Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (HWCN-HWCOL)                Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (SUPBASEH02)                Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (SUPBASEH03)                Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (SUPBASEH04)                Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (SUPBASETO01)               Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (SUPBASETO02)               Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (SUPBASEWCF01)              Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (TIAP_SIMATIC)              Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (TIAP_SIMATIC32)            Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (STEP7)                     Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (WinCC Runtime Advanced Simulator)Skip      ClassicComponentAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (PTSymLib)                  Skip      ClassicComponentAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (PTTouchInput)              Skip      ClassicComponentAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (HM_AllEditions)            Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (HM_NoBasic)                Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (STOBS)                     Skip      ClassicComponentAddLocal  
23:46:22 | SKIP!                     SecurityControl            (UMC64)                     Skip
23:46:22 | SKIP!                     SetupUnit                  (UMC64)                     Skip      PlusMain  AddLocal  
23:46:22 | SKIP!                     SecurityControl            (UMC64)                     Skip
23:46:22 | SKIP!                     SetupUnit                  (STOP_ALMSERVICE)           Skip      Foreign   AddLocal  
23:46:22 | SKIP!                     SetupUnit                  (AlmPanelPlugin64)          Skip      ClassicComponentAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (Prosave)                   Skip      ClassicProductAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (TIA_ES)                    Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (TIA_ES32)                  Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (WinCC_Tr_Mandatory)        Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (WinCC_TrC_All)             Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (WinCC_TrC_CAP)             Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SecurityControl            (SCADA-RT)                  Skip
23:46:22 | SKIP!                     SetupUnit                  (SCADA-RT)                  Skip      PlusMain  AddLocal  
23:46:22 | SKIP!                     SecurityControl            (SCADA-RT)                  Skip
23:46:22 | SKIP!                     SetupUnit                  (RT_Pro_Sim)                Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (CoRtHmiRTmDriver64)        Skip      ClassicComponentAddLocal  
23:46:22 | SKIP!                     SecurityControl            (HMIRTMV11)                 Skip
23:46:22 | SKIP!                     SetupUnit                  (HMIRTMV11)                 Skip      PlusMain  AddLocal  
23:46:22 | SKIP!                     SecurityControl            (HMIRTMV11)                 Skip
23:46:22 | SKIP!                     SetupUnit                  (RT_Adv_Sim)                Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (TIACOMPCHECK)              Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SecurityControl            (TIA_Opns)                  Skip
23:46:22 | SKIP!                     SetupUnit                  (TIA_Opns)                  Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SecurityControl            (TIA_Opns)                  Skip
23:46:22 | SKIP!                     SecurityControl            (OPCUA_Client)              Skip
23:46:22 | SKIP!                     SetupUnit                  (OPCUA_Client)              Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SecurityControl            (OPCUA_Client)              Skip
23:46:22 | SKIP!                     SetupUnit                  (AWB_TIAUMAC)               Skip      PlusOptionalAddLocal  
23:46:22 | SKIP!                     SetupUnit                  (MUSERVER)                  Skip      PlusMain  AddLocal  
23:46:22 | SKIP!                     ClassicCompAfterInstall    ()                          Skip
23:46:22 | SKIP!                     ClassicCompRollback        ()                          Skip
23:46:22 | SKIP!                     HspInstall                 ()                          Skip
23:46:22 | SKIP!                     MspInstall                 ()                          Skip
23:46:22 | SKIP!                     StartApplAfter             (TIAP15_1::[INSTALLDIR]BIN\INSTALLROOTCERTIFICATE.EXE)Skip
23:46:22 | SKIP!                     StartApplAfter             (TIAP15_1::[INSTALLDIR]BIN\SIEMENS.AUTOMATION.GENERATOR.FRAMEWORK.EXE)Skip
23:46:22 | SKIP!                     StartApplAfter             (TIAP15_1::C:\WINDOWS\SYSWOW64\S7EPATSX.EXE)Skip
23:46:22 | SKIP!                     StartApplAfter             (TIAP15_1::C:\WINDOWS\SYSWOW64\S7EPAESX.EXE)Skip
23:46:22 | SKIP!                     StartApplAfter             (TIAP15_1::[INSTALLDIR]BIN\SIEMENS.SIMATIC.HWCN.INTERPRETER.IG.GSD.GENERATOR.EXE)Skip
23:46:22 | SKIP!                     ProductRegistration        (After)                     Skip
23:46:22 | SKIP!                     InventoryAfter             (Z)                         Skip
23:46:22 | SKIP!                     LicenseTransfer            (False)                     Skip
23:46:22 | SKIP!                     SetupReport                ()                          Skip
23:46:24 | OK                        SetupIsComplete            ()                          Complete
23:46:24 | OK                        Citamis                    (After)                     Complete
23:46:25 | OK                        SetupSummary               ()                          Complete
23:46:25 | END. Execution completed.

Intermediate ExitCode after execution queue : 1603 - Exit code means: Installation failed (InstallFailure)
Errors: 3
Warnings: 0

roberto65
Posts: 3
Joined: Tue Dec 02, 2014 2:09 pm

Re: I can't install TIA Portal 15.1

Post by roberto65 » Fri Feb 14, 2020 3:41 pm

Hy momo1501,

checking your log file I can see the problem is not related with Siemens package but with Microsoft packages.
Actually the installation of TIA PORTAL, include DotNet package as a framework for Siemens SW and the VisualC 2005 Redistributable package 32 and 64Bits.
These three packages are not installing due to some problem I can't specify.
What you can try is to downgrade or uninstall the DotNet package and if present, the VisualC 2005 Redistributable packages (32 and 64Bits versions).
Pay attention that DotNet can be used by another program, while the other two packages normally are not required by other packages.
The final alternative is to format the hard disk and start a fresh new installation.
Good luck..

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